Angels Financial Client Support Portal

Welcome to your Client Support Portal. This space has been designed to guide you through every stage of your loan journey and provide ongoing support well beyond settlement. Everything you need is structured clearly below.

Access to this portal is provided to clients throughout their lending journey. Additional features may be introduced over time.

Your Loan Journey

We guide you through each stage of your loan with clarity and structure so you always know what happens next.

Initial Consultation

We discuss your goals, assess your position, and outline a clear strategy.

Application & Documents

We collect and review your documentation before submitting to the lender.

Conditional Approval

The lender reviews your application and may request additional information.

Formal Approval

Your loan is formally approved and ready for settlement preparation.

Settlement & Ongoing Review

Once settled, we continue to support you with regular loan reviews and updates.

Document Checklist Section

What We’ll Need From You

To keep your application moving smoothly, please prepare the following documents. Providing clear and complete information upfront helps avoid delays.

Identification

Driver’s licence or passport

Income Verification

• Last two payslips
• Most recent Income Statement or tax return (if required)

Bank Statements

Last 3 months of statements for all accounts
• Credit card statements (1 Month if we are not paying them out)
• Last 6 Months of Existing loan statements

Living Expenses & Liabilities

Details of current debts or commitments

If you prefer, documents can be emailed directly to our secure administration address below

👉 Email Your Documents Securely

admin@angelsfinancial.com.au

Email Your Documents Securely

Ongoing Support Section

Support Beyond Settlement

Our commitment doesn’t end once your loan settles. We provide ongoing support to ensure your lending continues to align with your goals and changing circumstances.

Annual Loan Review

We review your loan structure, rate competitiveness, and opportunities to strengthen your position.

Refinance & Equity Check

If your circumstances change or opportunities arise, we proactively assess whether a refinance may benefit you.

Rate & Policy Updates

We keep you informed about meaningful changes in the lending environment that may impact you.

👉 Book My Loan Review

Book My Loan Review

Mas89 Services Pty Ltd | Angels Financial (ABN / Credit Representative Number 480365) has access to a panel of lenders through National Mortgage Brokers Pty Ltd., (ACN 093 874 376 / Australian Credit Licence 391209), which is a fully-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983 / Australian Credit Licence 286596). Angels Financial has access to products including those from Liberty Financial.

Disclaimer: This website is designed to provide you with factual information only. This information contained within does not take into account your needs, objectives or financial situation. To understand whether a credit product is right for you speak to one of our licensed Finance Brokers. Terms, conditions, fees, charges, and minimum loan amounts apply. Credit is subject to approval by the credit provider. Rates of interest are determined by the credit provider and are based upon your unique credit profile.

Your privacy is important

Angels Financial, understands that the details you provide us with are not only private and personal but that how we collect, use, hold, exchange and protect your information is important to you. It's imperative that you feel secure whenever you deal with us. It's also important that you understand how we protect your privacy, as well as how, when and where we may use your personal information. This Privacy Policy is our commitment to you on what our policies towards your privacy are. You can be confident in the fact that we abide by and are bound by the Privacy Act and the Australian Privacy Principles (APPs) for the protection of personal information.

What information do we collect?

We collect personal information. Personal information means any information or opinion about you as an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. For example identity and contact details, marital status and financial information.

We may also collect sensitive information for specific purposes. For example, information about your health to enable the credit provider to assess an application you make for mortgage protection insurance and calculate any premiums. If we need this type of information, we will ask for your consent.

How do we collect your personal information?

We will always aim to collect your personal information directly from you. If for some good reason, we are unable to do so, we may involve another organisation. For example, we may need to request a credit report from a credit reporting body when you apply for a credit facility. Before doing so or prior to collecting the information we need, we will inform you of the type of organisations we intend to disclose your personal information to. We may also collect your personal information through third parties who undertake the collection on our behalf.